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My friend and I recently went to the mall (Parkway Plaza, El Cajon) and after the movie we killed time walking around the mall, I wanted to go to Hot Topic (should have) but decided against it because the lazy part of me saw Spencer's first. Oh. My. God. We first...
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2.1
#1101728
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Spencer's inside Columbia, Missouri's mall: I walked in the store and right off the bat went to look at the gloves but as I picked them up a tag fell on the ground, this lady came up next to me and (I later found out she was the store manager) picked up the tag and...
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2.8
#1061257
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Spencers - Careful with your kids!!
So the fact that Spencer's store sells products that state "do not sell to minors" is ok. According to one of their corporate employees, they are going to have it fixed because its ok to sell stuff to minors that is to be used with something that is illegal to sell to...
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#1046273
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Spencers Customer Care Review

Spencers
#997932
I went into the spencer's in East gate mall. I went to look at the adult toys and as i was browsing a worker said to me "hey! you know those aren't toys right?" she was following me around the entire time I was in the store. I felt like a child, but i am defintley an adult....
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Spencers Customer Care Review

Spencers
#946440
1.7
Details
Spencers in florence the lady dressed as charley brown is very rude i came in looking for a halloween custume wouldnt even allow me to look will never be back very bad customer sercice
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Diversity of Products or Services
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Spencers Customer Care Review

Spencers
#942984
3.3
Details
That sales supervisor Katie at the Eastwood Mall in Niles Ohio 44446 is SO rude and doesn't even pay attention to customers half the time so god only knows how many items get stolen on her watch, her rating is 0/10
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Advertised vs Delivered
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Body Jewelry Review

Spencers
#915389
1.2
Details
all their body jewelry sucks. right after I buy new rings, they break. they don't stay in and I didn't notice that it completely fell out so I almost had to get it repierced. the rings SUCK and don't latch at all. don't buy body jewelry from here!!!
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The managers are incompetent and treat there employees like ***. Spencer's located in the mall in Kennewick Washington use to cater to those with disabilities. Teach students who graduated high school tools to be able to support and communicate. The manager Karrey...
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1.0
I didn't like
  • Management did not respect their associates
#1041375
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I Placed a $124 order and I received someone else is order. Customer Service was not helpful with the situation and even laughed when I asked for them to contact the customer who's order I received and find out if they got my order. They only had 2 items left in stock...
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1.0
I didn't like
  • Customer service
#988034
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Instead of sending in "Secret Shoppers", Corporate needs to send in "Secret Sales Associates" so the home office can really see what poor quality managers and other associates they have representing their stores. During recent training the assistant manager of our...
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Anonymous
Anonymous

sounds exactly like my store. ridiculous honestly

3.3
I didn't like
  • Management did not respect their associates
#965743
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It's complete corporate greed and corruption. My wife worked there and the store manager here is a complete two faced back stabbing *** if you don't take her side on everything along with the *** above her she too is a worthless waste that can't even resolve issues...
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Anonymous
unimpressed

The store manager is highly unprofessional. She writes her employee's up, and takes pictures of the write ups and shares them with her friends. I personally saw a write up on ...

1.0
#910952
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Went to Spencer's and bought a Jelly Gem *** that said it was securely sealed and verified by owner or manager...Within days I Contracted a skin disease on hands after handling what appeared to be a used Jelly Gem ***.. I could have easily resealed it and returned it...
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Anonymous
Anonymous

I know that as of recently, the employees are encouraged to remove toys from the boxes , pop batteries in them and demonstrate how it operates. Regardless though you should b...

1.4
Product
I didn't like
  • Pre-opened used sex toys
#874158
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Shopping in Spencers at the Collins Creek Mall in Texas, when a guy came in soliciting (trying to sell Texas Rangers tickets) to the woman at the register. She told him she wasn't interested but sure, he could ask the stores customers! Say what! Since when is it ok to...
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Anonymous
Anonymous

Guestservices@spencersonline.comThey also have a 1800 number on their website and live chat to help customers with complaints.

2.6
#856077
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Rude costomer service. Me and my group of friends went into Spencers at Lakeside Mall and my friend picked up a water bottle. The tag fell off because it was loose. She went to show a friend for her birthday because she didng notice the tag was off and a worker said...
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1.0
#852100
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