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It's complete corporate greed and corruption. My wife worked there and the store manager here is a complete two faced back stabbing *** if you don't take her side on everything along with the *** above her she too is a worthless waste that can't even resolve issues...
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Anonymous
unimpressed

The store manager is highly unprofessional. She writes her employee's up, and takes pictures of the write ups and shares them with her friends. I personally saw a write up on ...

1.0
#910952
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Went to Spencer's and bought a Jelly Gem *** that said it was securely sealed and verified by owner or manager...Within days I Contracted a skin disease on hands after handling what appeared to be a used Jelly Gem ***.. I could have easily resealed it and returned it...
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Anonymous
Anonymous

I know that as of recently, the employees are encouraged to remove toys from the boxes , pop batteries in them and demonstrate how it operates. Regardless though you should b...

1.4
Product
I didn't like
  • Pre-opened used sex toys
#874158
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Shopping in Spencers at the Collins Creek Mall in Texas, when a guy came in soliciting (trying to sell Texas Rangers tickets) to the woman at the register. She told him she wasn't interested but sure, he could ask the stores customers! Say what! Since when is it ok to...
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Anonymous
Anonymous

Guestservices@spencersonline.comThey also have a 1800 number on their website and live chat to help customers with complaints.

2.6
#856077
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Body Jewelry Review

Spencers
#915389
1.2
Details
all their body jewelry sucks. right after I buy new rings, they break. they don't stay in and I didn't notice that it completely fell out so I almost had to get it repierced. the rings SUCK and don't latch at all. don't buy body jewelry from here!!!
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Spencers Cashier Review

Spencers
#861106
2.7
Details
I've been looking for a batman hat. Found one and was like "$16 is not a bad price!" and when I went to pay, the lady said 26$ and I said nicely (since I work in retail as well) "I thought it said 16$". She could have said "no it wasn't" nicely. Instead she said "WHY would it be?!" And was extremely rude and treated me like I was ***. IT HAD A TAG THAT SAID 16$! I make sure to read tags.
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Batman Fake Tapers Review

Spencers
#805982
3.5
Details
I have bought some Batman faux tapers recently and I noticed that the one on the left keeps falling out. The earrings are broken buy the right one isn't. The left one won't screw in and it falls out too much.
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Spencers Staff Review

Spencers
#791599
1.6
Details
Amber layscott an employee at the lancaster ohio Spencers was smoking pot outside the mall with a group of girls. I had to walk through the smoke to get through the doors completely unprofessional. Does your company even drug test?
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Customer service
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Rude costomer service. Me and my group of friends went into Spencers at Lakeside Mall and my friend picked up a water bottle. The tag fell off because it was loose. She went to show a friend for her birthday because she didng notice the tag was off and a worker said...
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1.0
#852100
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Was at Spencer's with a few friends and was picking out shirts and looking at them and one of the workers came over and yelled at us to stop "making everything so messy" even though we folded the clothes when we were done. We didn't say anything but after a few minutes...
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1.0
Beverly, New Jersey
#824218
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I was entering the store with a group of my girl friends. My one friend was looking at the shirts so the rest of us were walking around. We were heading towards the cups section when the lady said "18 and over" (at this point we knew she was speaking about the sex...
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#811187
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So Spencer's is my favourite store to shop at. Although today for the very first time an employee decided to tell me you had to be 18 and over to be in the back of the store(lies). I have been to the back of the store plenty of times. Plus my friends and I weren't even...
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Anonymous
Anonymous

So don't. It could very well be illegal in your town to even be looking.

3.8
Petrolia, Ontario
#808907
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Store manager in galleria mall bold older man. He was smoking a vapor pen talking with what seems like his friend about video games. I had my 3 children and my wife with me. I went to ask him a ? And he told me to hold on a minute. Then he started talking to his friend...
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1.1
#765074
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I would have to say that this store needs a vast improvement. All they seem to care about is having personal conversations with their co-workers & not so much the customers. I was not greeted to by a few employees that worked there and none asked if I needed help....
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#755400
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I absolutely love shopping at Spencer's, and when went to buy a shirt it had a hole in it and I didn't know because they put the size sticker over it. I brought it home and took off all the tags then I realized that there was a hole, and when I went to take it back...
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Anonymous
Anonymous

Call the customer services number. Trust me, they will make them. The guest comes first. Love, A Spencers SM

1.0
I didn't like
  • Customer service
#727290
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