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I went into the store at Tanforan to buy some Christmas cards, when some mall cops showed up and told me they were escorting me out. I am of age and was not causing any trouble, but they still said the store did not want me there and did not say what was wrong. They...
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3.3
#1154284
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I was recently at a Spencers and was called and terminated over the phone the reason I was given was because they got a few customer complaints about me. When I asked what the complaints were about I was told I don't know there was a few. I then explained that if it...
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#1151932
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I went into spencers in colonial heights virginia in southpark mall..the store managers name is heather jones and she got rude with me because i was in her way...and she made it very clear that she was aggrivated with me as a customer who was browsing the store...i...
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1.0
#1149763
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Spencers - NOT GOOD

Spencers
#1114582
2.1
Details
Don't buy the talking Chucky doll. His shoes are very sticky and the paint is falling off. I just got him today October 13, 2017. Spencers wants me to buy for postage to return. They said they will pay me back later for postage. I don't have the money to be able to send it back
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Spencers Customer Care Review

Spencers
#997932
I went into the spencer's in East gate mall. I went to look at the adult toys and as i was browsing a worker said to me "hey! you know those aren't toys right?" she was following me around the entire time I was in the store. I felt like a child, but i am defintley an adult....
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Spencers Customer Care Review

Spencers
#946440
1.7
Details
Spencers in florence the lady dressed as charley brown is very rude i came in looking for a halloween custume wouldnt even allow me to look will never be back very bad customer sercice
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Spencers Customer Care Review

Spencers
#942984
3.3
Details
That sales supervisor Katie at the Eastwood Mall in Niles Ohio 44446 is SO rude and doesn't even pay attention to customers half the time so god only knows how many items get stolen on her watch, her rating is 0/10
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At the Spencer's store in Moline, I signed up to receive promotional emails. The first email had a code for 20% off. I ended up shopping at the store in the Coral Ridge mall and tried to use my code. It wouldn't completely load because the internet sucked. The cashier...
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3.3
#1147442
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My friend and I recently went to the mall (Parkway Plaza, El Cajon) and after the movie we killed time walking around the mall, I wanted to go to Hot Topic (should have) but decided against it because the lazy part of me saw Spencer's first. Oh. My. God. We first...
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2.1
#1101728
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Spencer's inside Columbia, Missouri's mall: I walked in the store and right off the bat went to look at the gloves but as I picked them up a tag fell on the ground, this lady came up next to me and (I later found out she was the store manager) picked up the tag and...
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2.8
#1061257
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Spencers - Careful with your kids!!
So the fact that Spencer's store sells products that state "do not sell to minors" is ok. According to one of their corporate employees, they are going to have it fixed because its ok to sell stuff to minors that is to be used with something that is illegal to sell to...
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Anonymous
Jennifer

The only thing illegal to sell to minors are rolling papers and e-cigs. Sex toys are not as they are "novelty". Don't be ignorant. They aren't babysitters.

#1046273
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The managers are incompetent and treat there employees like ***. Spencer's located in the mall in Kennewick Washington use to cater to those with disabilities. Teach students who graduated high school tools to be able to support and communicate. The manager Karrey...
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1.0
I didn't like
  • Management did not respect their associates
#1041375
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I Placed a $124 order and I received someone else is order. Customer Service was not helpful with the situation and even laughed when I asked for them to contact the customer who's order I received and find out if they got my order. They only had 2 items left in stock...
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1.0
I didn't like
  • Customer service
#988034
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Instead of sending in "Secret Shoppers", Corporate needs to send in "Secret Sales Associates" so the home office can really see what poor quality managers and other associates they have representing their stores. During recent training the assistant manager of our...
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Anonymous
Anonymous

sounds exactly like my store. ridiculous honestly

3.3
I didn't like
  • Management did not respect their associates
#965743
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