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I have NEVER been so dissatisfied with a company in all my life! The delivery of my purchase has been stalled over a week, even though it was expected between 1-3days! The customer service is disturbingly awful! I called them and was given an approximate wait time of...
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1.0
#721727
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My son just turned 13 and him and 3 of his friends and his 15 year old sister, 16 year old cousin, and a friend of his sister, wanted to spend a day of shopping, eating, and a movie at Great Lakes Crossing in Michigan. The were singled out by a racist employee, who...
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Anonymous
Anonymous

Spencer's is known for having high theft which is why the prices reflect as such. The kids were profiled but most likely not because of race, but because large groups of young...

1.0
#699600
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Spencers - Bill_Round off
Spencers - Bill_Round off
Most complaint about service complaint, but never noticed about the billing methodology how they bill the amount. As you can see the bill, they had given me a discount of 0.40 paisa for Nestle Polo. And as per "Round off Amount (+/-)" they added an amount of 0.40 paisa...
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2.3
#695084
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Spensers Returns And Exchanges Review

Spencers
#746217
I will never shop at Spenser's again. I purchased a gift from them. And told them that if j found what I was actually looking for elsewhere j would return the item. They never told me that they don't do cash refunds and all of their return policy signs were covered. And I paid in cash and they want to give me a gift card. I'm not made of money I need the cash to spend other places
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Spencers Staff Review

Spencers
#734343
1.0
Details
Rude employers. Didn't even talk or greet us just stared and judged my friends and I (14 and 15 year olds who could care less about the sex toys and such). Just yelled at us and practically chased us out while we were looking at their merchandise. Made me VERY uncomfortable and not want to go back due to the awful atmosphere by the workers.
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Customer service

Shirt Review

Spencers
#717622
Today i decided to take a walk in the mall n went into Spencers to purchase a shirt. Was SHOCKED to see adult toys being sold in a mall knowing there are families n so many tweens n teens not being supervised at all times. The sign on the window is so small, u have to look for it. So many inappropriate things being sold here..i'm surprised they're still in business.
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Spencers Staff Review

Spencers
#713045
The employees are rude af , and they discriminate people on the way they look , this store is trash!!!!
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I was a sales associate for a CA store. While employed there I discovered some medical issues that resulted in me having to take muscle relaxers. My store manager told me to call our district manager (Cheryl) to get her opinion on what I should do. When doing so Cheryl...
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Anonymous
Anonymous

For some reason it says San Leandro, CA...Not true, I'm from Yuba city, CA.

#597476
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I, personally, love the store. I have a dry, and twisted sense of humor. However, the "lightning line" that Spencer's associates have "available" to them, is a complete waste of time, and space. My girlfriend is an associate there, and she tried calling it to complain...
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Anonymous
Anonymous

What's the number for the lightning line?

Anonymous
anonymous

Why isn't your girlfriend doing her own complaining? Are you one of those control freaks that think girls/women can't stand up for their own rights? All supervisors have the...

2.5
#584811
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I ordered 4 items online and only received 3, missing was a fleece blanket. How can you miss putting a fleece blanket in a box?? To top it off one of the items is a Walking Dead Seatbelt, its a defected, they made it upside down. The buckle and belt don't match up...
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#574035
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I ordered some gifts, recieved them only to find out they don't fit and I need to order another size! well, of course they were out of the size I needed so I decided to find another gift..I found one, placed the order and I got a email saying to allow one buisness day...
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1.3
Cascade Locks, Oregon
I didn't like
  • Delivery service
  • Customer service
#570159
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Spencer's retail store at the local mall does not adequately warn shoppers that the store sells x-rated adult novelty products. I want the retail stores to prominently identify as an adult store. A 7 inch square sign in the lowest right corner of the store display...
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Anonymous
Anon

Believe it or not we as spencers associates get yelled at by parents saying "They see worse on the internet!"

Anonymous
anonymous

Sounds like you have some growing up to do. Everybody knows that Spencer's sell adult themed items. I haven't been in the Spencer's where I live for about 10 years, but at t...

#570039
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My husband and I walked into the store just browsing around. We got up to around where the cash register is and I noticed this possible manager with another worker that he was training. The manager was talking(pretty loudly) about shop lifters. We make our way past the...
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Anonymous
Steve0

Just because your adults dose not exempt you from shoplifting.

#567763
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Spencers - Ear Piercings Review
have 9 piercings in my ears bought a pack of studs the sales person assured me were surgical steel I would have no problems and now I'm about to loose my cartilage piercing and my top 3on both ears..total of 7 infected piercings that were pierced and healed YEARS ago !...
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#536242
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