Not resolved
1.4
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Website
1 comment

Went to Spencer's and bought a Jelly Gem *** that said it was securely sealed and verified by owner or manager...Within days I Contracted a skin disease on hands after handling what appeared to be a used Jelly Gem ***.. I could have easily resealed it and returned it without anyone knowing the difference, but I decided to throw it out and forget about it....

The manager was unknowledgeable and even went as far as lying to secure a sale...

After researching jelly products, found out some disturbing news and thank God I never used this product on anyone......... I'm also sure it is against the law to resell opened sensitive products...BANNED FOR LIFE

This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Spencers. The most disappointing about vibrator from Spencers was pre-opened used sex toys Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Spencers.

Check out the best and the worst companies in Health and Beauty category for more informed decision or compare Spencers to other companies on our site.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1246918

I know that as of recently, the employees are encouraged to remove toys from the boxes , pop batteries in them and demonstrate how it operates. Regardless though you should be thoroughly cleaning your toys before and after use.

But who knows you might be allergic to the material...jelly/rubber/latex ect. Hopefully (if enough people complain), they will start listing what the toys are made of on the packaging...can really save people with allergies and just avoid any surprises.

P.S. as far as I've seen, any intimate products that are returned do not go back on the sales floor.

You May Also Like