State: Texas Clear all filters (5 of 65 reviews match)
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Instead of sending in "Secret Shoppers", Corporate needs to send in "Secret Sales Associates" so the home office can really see what poor quality managers and other associates they have representing their stores. During recent training the assistant manager of our...
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Anonymous
Anonymous

sounds exactly like my store. ridiculous honestly

3.3
I didn't like
  • Management did not respect their associates
#965743
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Shopping in Spencers at the Collins Creek Mall in Texas, when a guy came in soliciting (trying to sell Texas Rangers tickets) to the woman at the register. She told him she wasn't interested but sure, he could ask the stores customers! Say what! Since when is it ok to...
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Anonymous
Anonymous

Guestservices@spencersonline.comThey also have a 1800 number on their website and live chat to help customers with complaints.

2.6
#856077
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Batman Fake Tapers Review

I have bought some Batman faux tapers recently and I noticed that the one on the left keeps falling out. The earrings are broken buy the right one isn't. The left one won't screw in and it falls out too much.
3.5
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
#805982
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Store manager in galleria mall bold older man. He was smoking a vapor pen talking with what seems like his friend about video games. I had my 3 children and my wife with me. I went to ask him a ? And he told me to hold on a minute. Then he started talking to his friend...
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1.1
#765074
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Spencers Staff Review

The employees are rude af , and they discriminate people on the way they look , this store is trash!!!!
#713045
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